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发表于 2009-11-6 18:18:14
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回复 1# chansiufung76 的帖子
Dear chansiufung76,
From the problem description, I understand that when the fm2010 is being is installing, there is an incompatible problem with your vista home premium 64 Bits. If there has been any misunderstanding, please let me know.
I understand the inconvenience you have experienced. Please be assured that I will do my best to help you.
Based on my research and experience, this issue can be caused by the version of the fm2010.
To solve the problem, please refer to the following steps to troubleshoot this issue.
Step1:
Buy a legal copy which is for the version of vista 64 Bits from the company of SI.
Step2:
Install the FM2010 from the CD/DVD which you bought from SI.
Step3:
Update your FM2010 through the update tools.
Please try the above steps and let me know the results at your earliest convenience. If there are any questions or concerns, feel free to let me know. It's my pleasure to be of assistance.
I am looking forward to your reply.
Best Regards,
XXXXX
[email protected]
SI Support Professional
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Very Satisfied customers are my top priority |
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